1) General: ACAprimarily uses cookies to improve your browsing experience on (hereinafter the "Site"). All data ACA obtains from these cookies are anonymous and will only be used to understand the customer experience on the Site with the aim to improve the performance and usability of this Site.

Any change in the current cookie policy will be announced on the Site and/or via e-mail and the new cookie policy will enter into force thirty (30) days after the announcement. This statement was last amended on 24/02/2016

2) What is a cookie? : A cookie, also known as a HTTP cookie, a web cookie or a browser cookie, is usually a small text file send from a website and stored in the user's web browser while a user is browsing on a website. When the user in the future surfs on the same Site, the data stored in that cookie can be retrieved by the website in order to notify the website of the last activity of that user. Cookies were designed as a reliable mechanism for websites to remember the status of the website or the previous user activity of a certain user. They help us to optimize your visit to the Site, to remember technical choices (e.g. language, newsletter, etc.) and to show more relevant services and offers. If you wish to consult the Site, ACA encourages you to enable cookies. However, if you choose to not do this, you are always free to disable the cookies.

Cookies may include clicking on certain buttons, logging-in or a record of the pages which were visited by the user, even months or years ago. Although cookies cannot contain viruses and cannot install malware on the host computer, tracking cookies, and especially third-party tracking cookies are often used as ways to establish long-term data from the browser history of individuals together. This implies major privacy concerns that gave rise for European and US lawmakers to take action in 2011. This cookie statement is in accordance with current Belgian law (Law of 07.10.2012 laying down rules on electronic communications, BS 09/20/2012).

This Site uses different types of cookies:

- Strictly necessary cookies: As the name suggests, these cookies are strictly necessary to enable you to surf the Site or to provide certain functions you requested.

- Functionality cookies: These cookies improve the functionality of the Site by remembering your preferences. For example, you can set up your profile on the homepage.

- Tracking Cookies: These cookies will survive user sessions. When a permanent cookie its Max-Age is set at one year, then, within that year, the initial value – stored in that cookie – shall be sent back to the server each time the user visits the server. This is done to save a vital piece of information, such as how the user initially came to the Site. For this reason they are also called tracking cookies. For example, once you have chosen your preferred language, the Site will record your preference in a persistent cookie and save it in your browser. When you visit the Site again, it will use that persistent cookie to ensure that the content is delivered in the desired language.

- Performance Cookies: These cookies help to improve the performance of the site, so as to provide a better user experience. ACA uses Google Analytics, a popular web analytics service provided by Google Inc. Google Analytics uses cookies to help analyze how users use the Site. It records the number of visitors and tells ACA cases on their overall behavior - such as the typical duration of a visit to the Site or the number of pages a user views on average.

- Third party cookies: In order to support its communications, ACA has anchored its content in social media channels such as YouTube, Facebook and Twitter and ACA makes use of the sharing features on social networks. The channels that ACA uses, may contain cookies of these websites and ACA does not verify this. You should consult the relevant website of these third parties to learn more about these cookies.

3) How do we use this information?

We use the information collected about you in the following ways:

-                      To ensure that the site's content is displayed in the way that is most effective for you and your computer.

-                      To be able to provide information, products and services that you have requested, or that we think may be relevant for you if you have given your consent to be contacted for such purposes.

-                      To fulfil our contractual and legal obligations.

-                      To make it possible for you to participate in the interactive features of our service, if you have selected to do so.

-                      To inform you of changes related to our service.

-                      To help us offer and deliver successful events and exhibitions.

-                      To provide aggregated statistics to reliable third parties about our customers, types of browsers, operating systems, Internet, domain, profile information and demographic data, web traffic patterns and a variety of other related site information.  These statistics do not contain personally identifiable information.

-                      To provide information for similar purposes to the service desk of our agencies.

-                      If you are an existing customer, we will contact you only using electronic means (e-mail or text message) with information about products and services that may be relevant for you.

-                      If you are a new visitor, and if we have given permission to third parties to use your data, we (or they) will contact you by electronic means if you have consented to this.

4) Enabling and disabling cookies in your browser

Many Internet browsers offer the option to alert you before a cookie is stored, or to block all cookies.

Please be aware that if you delete our cookies or block future cookies, you may no longer have access to certain parts or features of our website. This may mean, for example, that you could experience difficulties when logging on. More information about deleting or managing cookies is available on

-           Apple Safari:

-           Google Chrome:

-           Microsoft Internet Explorer:

-           Mozilla Firefox:

-           Opera:

-           All other browsers: Find a "help" function in the browser or contact the supplier/ manufacturer of the browser.